Shipping is never a hassle with us :)

AUSTRALIA

• FREE Australia-wide shipping over $75
• $7.95 Australia-wide shipping for other orders

INTERNATIONAL

• NEW ZEALAND - $9.90 standard shipping for  orders. Express option available.
• US, CANADA, UK, IRELAND, HONG KONG, JAPAN AND SOUTH EAST ASIA - Starting from $13 standard shipping ($18 for larger orders). Express option available.
• Other countries - $35 (International Express Courier)

All orders worldwide have tracking numbers so you're never left wondering where your parcel is.

Please allow 1 - 2 working days for your order to be dispatched from our warehouse.

Delivery times may vary - within Australia it's generally 2 - 3 working days for Metro areas. Please select Express to ensure the fastest possible delivery of your order.

Free shipping doesn't apply to wholesale orders.

We know that finding the right skincare product is HARD. We believe in our products so much that we are putting them out there for you to judge. And we're putting our money where our mouth is.

If you're not jumping with joy and telling everyone you know about how amazing your HESO products are, let us know within 30 days and you'll be able to return it to us for a full refund. Heck, we'll even cover the return shipping!

In the unlikely event that one of our products doesn't work for you - or you don't like it for any reason at all - you can take comfort in knowing that we will help you out with free returns.

If you need to organize a refund, the procedure is EASY. Just contact us and we will get the ball rolling.

Please note that conditions do apply and free returns do not apply to sample sized products. Check our Returns Policy for all the details.